Legal Notice

Specified Commercial Transactions Law

Seller: Yamaya Corporation
Operation Manager: Yasutaka Nomura
Location: 97-1 Hikiso, Koryo-cho, Kitakatsuragi-gun, Nara, 635-0824, Japan
Phone : (+81)745-55-1326
Email : info@yamayasocks.com

Please check this page for more details about shipping charges.

Payment can be made by one of the following payment methods
1. Credit Card

Credit Card Payment
We accept Visa, MasterCard, and American Express.
Payment will be automatically deducted from your designated account in accordance with the terms and conditions of each credit card company.

 

［Shipping Time ]
If there is no specified date, we usually ship within 1 to 4 business days after order confirmation. We use DHL to send overseas. 

［Returns and Exchanges]
We ship replacements if delivered items were defective. Please email us some photos of defective item(s) within 7 days of delivery for us to confirm.

For inquiries regarding defective products, please contact
Email : info@yamayasocks.comTEL：(+81) 745-55-1326

We do not accept returns or exchanges for underwear other than defective items.
Please note that we do not accept returns or exchanges for the following items.
*If the color, shape, or material is different from what you have imagined.
*The item has been opened and used at least once (including cases where the item does not have a product tag or has been cleaned or washed)
*The item has been opened and used at least once (including cases where the product tag is missing, or when the item has been cleaned or washed).
*Slight errors in product size specifications
*Slight individual differences in the product
*If more than 7 days have passed since the arrival of the item.

［About precautions].
The "Garabou" products have different expressions and individual differences.
Due to the nature of the material used for Garabou, each item is knitted by hand to produce a similar product, but it is not possible to knit each item in the same way. We cannot accept exchanges or returns due to individual differences in stiffness or texture. We hope you enjoy the unique texture of each garabou.